Useful Information

We understand that hiring a bouncy castle can be daunting. Please find below a list of useful questions and awansers that we hope can give you the information that you will find helpful. If you have any other question please call 01233 877188.

How do I book?
Booking a bouncy castle with us can be done though the website with our easy to using booking system. Or if you prefer you can call us on 01233 877188.
How much notice do I need to give for a booking?
You can book anytime however bookings get very busy so  please book as early as possible to avoid disappointment. Alternatively you can contact us on the day as we may have availability.
How much does it cost?
Please see the Prices page for all prices, prices may vary depending on your intended use i.e. home/business or location.
When are your bouncy castles available?
Our castles are available 7 days a week all year round including Bank Holidays.
Do you hire overnight?
Under certain circumstance this can be arranged, please contact us.
Do I have to pay a deposit?
 No deposit is required to book or on day hires, but a deposit will be required for over night booking.
How do I pay?
Most people choose to pay cash on delivery, we do accept credit card payments and need to be received in sufficient time for funds to clear before the booking date.
What if I need to cancel?
You can cancel at anytime, all we ask is that you give us as much notice as possible. If no notice is given you may incur a cancellation fee.
Can the bouncy castle be set up on a slope?
Unfortunately this is not possible however if it is a very slight slope it may be possible, you will need to discuss this prior to the booking.
How long does it take to set up/inflate/deflate/pack up the inflatable?
The bouncy castles take approx 10 minutes to set up and 20 minutes to pack up. However this is only an estimate, times may vary depending on which castle you hire.
How much space is needed?
You will need to allow a minimum of 5 feet at the front and rear of castle and 3 feet either side this is to allow access to the blower at rear. Please make sure all garden items such as garden toys, swings, slides, patio furniture, rubbish etc. are removed from the area where the castle is to be sited.